Two-Way Messaging

Make every reply part of the workflow. Two-way messaging stays connected.

Send and receive SMS or MMS through the web workspace and keep inbound responses visible so your team can continue the conversation with context.

Available in the platform Human setup support Free trial available
How it works

Two-way messaging turns an outgoing message into a useful conversation.

Start with the workflow that fits your team today, then use shared audiences, inbox activity, and reporting as your messaging program grows.

01

Customized responses

Create an appropriate response for new and existing subscribers while keeping the communication purpose clear.

02

Interactive programs

Use familiar replies to support surveys, text-to-win experiences, mobile coupons, and practical customer questions.

03

Inbox and forwarding options

Keep replies in the ProTexting inbox and configure your team’s operational response process as needed.

04

Scheduled follow-up

Continue conversations now or schedule a later message when the timing is relevant to the subscriber.

Start with your real workflow

Bring the conversation into one place

Try the full platform free, then add the tools and integrations your team needs.

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