ProTexting
SMS and MMS autoresponders

Reply at the moment of intent. Keep every conversation moving.

Turn an inbound keyword into an immediate, relevant response — then organize the contact, adapt the message by time, and continue the journey automatically.

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SMS and MMS Scheduled variants Measurable follow-up
Happy hour responderPREVIEW
WHEN SOMEONE TEXTSHAPPYHOUR

Keyword • 82257

Trigger
Open hoursAfter hoursHoliday
AUTOMATED SMS REPLY Personalize

Thanks for joining Northstar updates! Show this message for today's offer: prtxt.io/happy. Reply STOP to opt out.

SMS • 132 characters Track link
ADD TO GROUPHappy hour members
FOLLOW UPTomorrow • 11:00 AM
Illustrative response activity Opt-out context included
  • Immediate

    respond at the moment of intent

  • Context-aware

    time, date, and keyword rules

  • Connected

    audience and follow-up routing

  • Measurable

    activity and link engagement

One connected response flow

Trigger. Reply. Route. Continue.

Design the experience once, then let every inbound text receive the right next step without losing its consent, source, or campaign context.

01
TRIGGER

Receive the keyword

Recognize the main keyword or a more specific sub-keyword while keeping the source campaign attached.

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02
REPLY

Respond immediately

Send the right SMS or MMS welcome, information, offer, link, or next instruction while intent is high.

03
ROUTE

Organize the contact

Place the subscriber into the right permission-based group and preserve the interaction for future targeting.

04
CONTINUE

Measure and follow up

Track activity and move the subscriber into a relevant scheduled, drip, or two-way messaging journey.

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Automation that stays relevant

More than one default welcome message

Use timing, media, links, follow-up rules, and keyword context to turn a simple auto-reply into a useful customer journey.

01
WELCOME FLOWS

Make the first response useful

Confirm the interaction, set expectations, and give the subscriber one clear next action.

02
SMS OR MMS

Reply with more than text

Use a concise SMS or add an image, video, emoji, long message, or tracked short URL when the experience needs it.

03
SCHEDULED RULES

Change replies by time and date

Prepare different messages for a launch window, seasonal promotion, event, or other scheduled context.

Scheduled auto-replies
04
AFTER HOURS

Set the right expectation

Use alternate holiday, closed, early, or late replies instead of sending an outdated default response.

05
SUB-KEYWORDS

Continue the conversation

Recognize a more specific response and route it to the next relevant automated answer or workflow.

Keyword workflows
06
MEASURABLE ACTION

Connect response to outcome

Track short-link engagement and keyword activity so the team can see what generates meaningful action.

Be ready when the text arrives

Create your first automated response flow

Start with a free workspace, connect a keyword, and give every new subscriber an immediate and measurable next step.

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