68%Excellent
Mobile surveys and text voting
Ask in the moment. Understand the answer immediately.
Collect structured feedback through SMS, mobile web surveys, ratings, and live voting — then connect every response to the right audience and next action.
SMS and mobile web Conditional questions Connected follow-up
9:41PTProTexting Survey
How was your visit today?
1 Excellent2 Good3 Needs work
Reply 1, 2, or 3PREVIEW RESPONSES2,418Illustrative
24%Good
8%Needs work
Invite sent Answer received Audience routed
- Four formats
match the question to the moment
- Live visibility
understand responses as they arrive
- Answer groups
segment by choice and preference
- One workflow
survey, report, and follow up
Choose the right response experience
One platform, four flexible survey formats
Match the way people answer to the depth, speed, and setting of the question you need to ask.
MOBILE WEB
Rich mobile web survey
Send a tracked link to a mobile-optimized questionnaire when the feedback needs multiple fields or more visual structure.
SMS
Text-message survey
Ask and answer inside the familiar messaging thread, with conditional paths that can skip irrelevant questions.
MIXED
SMS plus mobile web
Let participants choose the most convenient response path while keeping results connected to the same campaign.
RATING
Ratings, polls, and votes
Collect fast numeric, choice, or emoji responses for feedback, live voting, and concise preference questions.
From question to action
Build. Invite. Understand. Follow up.
Keep survey design, participant responses, reporting, segmentation, and the next message connected in one workflow.
DESIGN
Shape the question path
Choose the survey format, write the questions, define choices, and use conditional paths where answers change what comes next.
INVITE
Reach the right audience
Send the survey in a campaign, publish a keyword call to action, or share a mobile web link in the channel that fits.
UNDERSTAND
Watch responses take shape
See answer distribution and participation while the campaign is active, including real-time voting views when needed.
ACT
Segment and continue
Organize contacts by their answers and move each audience into the most relevant thank-you or follow-up campaign.
Useful wherever feedback shapes the next step
Turn responses into a clearer decision
Adapt the survey format and follow-up to customers, employees, patients, event audiences, members, or any permission-based group.
01CUSTOMER EXPERIENCE
Learn what should improve
Ask customers about a recent interaction, product preference, service experience, or the next offer they want to receive.
02TEAMS & COMMUNITIES
Collect structured internal feedback
Invite employees, members, vendors, or distributed teams to answer a focused set of questions from any phone.
03LIVE AUDIENCES
Bring voting into the room
Use direct keyword voting and a responsive results view for presentations, venue screens, and shared live experiences.
Ready to hear from your audience?
Create the first survey in your free workspace
Start with a focused question or talk with a messaging specialist about survey structure, live voting, response routing, and follow-up campaigns.