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More info - FAQ ProTexting FAQ
What is a Keyword?
What is a Short Code?
Short Code 82257
Short Code 63566
Short Code 41242
Customer Support (HELP) for Campaigns
Why should I have a keyword in order to register?
What do I get when I register with ProTexting.com?
How do I start collecting mobile numbers?
Would I be able to send Bulk Text Messages?
What are the steps to follow when sending Group/Bulk Text Messages?
How to manage Distribution Lists
Would I receive replies from my Bulk Messages?
Amazon App - Test Orders
How much is one individual message?
Are replies FREE of charge?
How to setup text message forwarding?
Is there a limit to the amount of characters in a message?
How long does a message take to be delivered to its recipients?
What is the limit on my outgoing Text Messages?
How is a multipart SMS processed?
Why some of my contacts did not received my Text Message?
If my messages were not received, do I still get charged?
Which are the mobile providers that ProTexting.com works with?
Would I or my clients receive at any point advertising messages from third parties?
Is Text Message delivery guaranteed to be delivered to my recipients?
How is my privacy protected?
I own a website and want to provide Text Messaging to my clients. Can I use ProTexting.com for this?
What if there is a new local network in my area and i need coverage to it?
List of Allowed Characters for Sending Text Messages (group texting, single SMS, API outgoing text message)
Single characters that are considered as two when used in a text message
MMS file requirements
MMS outgoing messaging: Supported USA Carriers
Long Codes - Virtual Numbers Verifications
CNAME Set up instructions for Mobile Website Builder
SMS API Using Curl SSL Certification Check Script

Customer Support (HELP) for Campaigns

Setup HELP (customer service) landing page for your text messaging campaigns.

This feature will allow you to enter your business information (customer support phone number, email and/or office address).  By providing this information, participants can get in touch with you directly for any issues, questions or requests.

Setup here >>  then go to "Customer Support (HELP)"

Include in every text message DATA Tag [SUPPORT].  Recipients will automatically receive your Customer Support (HELP) Short URL.

Protexting Customer Support HELP

Setup "Notifications" to receive all messages submitted via the "Customer Support (HELP)" form via SMS or email.  All requests will be forwarded to you based on your Notification settings.

text messaging campaigns

Messages will show in your HELP inbox as well.

Short Code 82257

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