Call Now: 1-800-258-9115

Questions? We have answers.

More info - FAQ ProTexting FAQ
What is a Keyword?
What is a Short Code?
Short Code 82257
Short Code 63566
Short Code 41242
Customer Support (HELP) for Campaigns
Why should I have a keyword in order to register?
What do I get when I register with
How do I start collecting mobile numbers?
Would I be able to send Bulk Text Messages?
What are the steps to follow when sending Group/Bulk Text Messages?
How to manage Distribution Lists
Would I receive replies from my Bulk Messages?
Amazon App - Test Orders
How much is one individual message?
Are replies FREE of charge?
How to setup text message forwarding?
Is there a limit to the amount of characters in a message?
How long does a message take to be delivered to its recipients?
What is the limit on my outgoing Text Messages?
How is a multipart SMS processed?
Why some of my contacts did not received my Text Message?
If my messages were not received, do I still get charged?
Which are the mobile providers that works with?
Would I or my clients receive at any point advertising messages from third parties?
Is Text Message delivery guaranteed to be delivered to my recipients?
How is my privacy protected?
I own a website and want to provide Text Messaging to my clients. Can I use for this?
What if there is a new local network in my area and i need coverage to it?
List of Allowed Characters for Sending Text Messages (group texting, single SMS, API outgoing text message)
Single characters that are considered as two when used in a text message
MMS file requirements
MMS outgoing messaging: Supported USA Carriers
Long Codes - Virtual Numbers Verifications
CNAME Set up instructions for Mobile Website Builder
SMS API Using Curl SSL Certification Check Script

CNAME Set up instructions for Mobile Website Builder

If you'd like to use a custom domain for your Mobile Website, you will need to create a CNAME record for the domain or subdomain you are planning to use. (i.e. OR

Host setting: m (or any other subdomain of your choice - example:

CNAME address:

CNAME Settings by DNS Providers

Every DNS provider has different settings, we have outlined the most popular ones here:


  1. Log in to your account at
  2. Click the Administration tab.
  3. Click Domains.
  4. From the New drop-down menu, select Create Subdomain.
  5. Enter only the subdomain you want to use, and click OK. For example, if you chose for your site's address, you should enter m here.
  6. Select the checkbox next to the subdomain that you will be using. (Example:
  7. From the DNS menu, select "Edit DNS Settings".
  8. Click the radio button next to CNAME.
  9. Enter next to Alias.
  10. Click OK.

  1. Log in to your account at
  2. Select My Domain Names and go to the Domain Manager page.
  3. Click the domain that you'd like to use with your mobile website.
  4. Click the Total DNS Control And MX Records link at the bottom of the section entitled Total DNS.
  5. Click Add New CNAME Record in the box labelled CNAMES (aliases). If you've already created a CNAME record for your site's address, click the pencil icon next to the existing CNAME record.
  6. For the Name, enter only the subdomain of the address you want to use for your site's. For example, if you picked as your address, enter m here.
  7. Enter as the Host Name.
  8. Click OK.

1. Log into your account
2. Click on Domains
3. Find the domain in question, and click on the corresponding link that says "Control Panel"
4. Click the "Websites & Domains" tab
5. Click on "DNS Settings"
6. Click on "Manage" for the domain you'd like to use for your mobile website
7. To edit an existing record, click on the record under "Host"
8. Change the "Record type" to CNAME (if necessary)
9. For "Domain name", put in the subdomain you want to host.
10. For "Canonical name", change it to


* In case your DNS provider is not listed here, please go to Google and search for CNAME SETTINGS or you can contact us here to help you with the settings.  If you need to host your main domain name for your mobile website, example:, please contact us.

Was this answer helpful? Still need assistance? Tweet us or send us an email.

Featured in:

Featured in:huffpost-inc-forbes-lifehack-fastcompany-thenextweb
Are you sure?